Terms and Conditions

The Service is a restaurant discovery, listing, and directory platform. It lets people search for and browse restaurants, street food traders, and other food businesses across London, and lets restaurant owners claim and manage their own listings, submit reviews, and request corrections or removals.

The Service does not currently process online food orders, payments, bookings, or deliveries. It does not take commission on any transaction, guarantee any booking, or act as a party to any transaction between you and a restaurant. If this changes in the future, these Terms will be updated to describe it accurately before it launches.

Some features (claiming a listing, submitting a review, managing a restaurant, requesting corrections or translations) require an account. You are responsible for the accuracy of the information you provide when creating an account, and for keeping your account credentials secure. You must not create an account using someone else's identity or impersonate another person or business.

Restaurant information on the Service may come from a number of sources: the restaurant owner directly, publicly available information, our own editorial research, or an approved onboarding/import process. We take reasonable steps to keep listings accurate, but we do not guarantee that every listing is complete, current, or error-free at all times. If you spot something wrong, please use the correction/removal options on the listing.

If you submit a claim to manage a restaurant listing, you confirm that you are the owner of that business or are otherwise authorised to manage its listing on the Service. We review claims before granting management access, and we may decline a claim we cannot verify. Submitting a claim does not itself grant you any rights over the listing — only an approved claim does.

If you manage a restaurant listing, the content you supply (description, menu, opening hours, images, and similar) must be accurate to the best of your knowledge and must not be unlawful, misleading, or infringe anyone else's rights. We may remove or correct content that clearly breaches this.

If you submit a review or other content, it must be your own genuine opinion or experience, written in good faith, and must not be unlawful, defamatory, harassing, or knowingly false. Reviews go through a moderation step before being published, and we may decline to publish, or may later remove, content that breaches this or that we are required to remove by law. You keep ownership of content you submit; by submitting it, you allow us to display it on the Service as part of normal operation.

Anyone can ask us to correct or remove a restaurant listing using the options provided on that listing's page. These requests are reviewed by our team rather than actioned automatically or instantly, and we use reasonable judgement in deciding the outcome.

The Service's own interface may be shown in the language you select. A restaurant's own supplied content (description, menu, and similar) is not automatically translated — it is shown in the language the owner provided it in, unless the owner has requested and approved a translation into another supported language through our translation-request process. Reviews are always shown in the original language they were submitted in and are not automatically translated. We do not currently charge for translations, and nothing in these Terms should be read as describing a paid translation service.

You agree not to:

• Use the Service for any unlawful purpose, or in a way that breaches any applicable law or regulation.
• Attempt to claim a restaurant listing you have no genuine connection to.
• Submit false, misleading, or knowingly inaccurate reviews or listing content.
• Attempt to bypass, disable, or interfere with the security or access-control features of the Service.
• Scrape, harvest, or systematically extract data from the Service beyond ordinary, individual browsing use, without our prior written permission.

Restaurant listings may link to third-party websites, social media profiles, or embedded content (for example, an embedded map for a specific location). We do not control and are not responsible for the content, accuracy, or practices of any third-party site you reach from the Service.

The Service's own branding, design, and platform-created content belong to us or our licensors. Restaurant owners and reviewers retain ownership of the content they submit, subject to the licence described in the sections above allowing us to display it on the Service.

We may suspend or restrict an account or a listing where we reasonably believe these Terms have been breached, or where doing so is necessary to protect the Service or its users. We will act proportionately and, where practical, tell you why.

The Service is provided on an “as is” and “as available” basis. We do not guarantee that restaurant information is always accurate, complete, or up to date, that the Service will be uninterrupted or error-free, or that any particular restaurant, review, or outcome will meet your expectations.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the Service, or for the accuracy of information supplied by restaurant owners or other users. Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

These Terms are governed by the laws of England and Wales, and any dispute relating to them will be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer-protection rights you may have in the country where you live.

We may update these Terms from time to time as the Service changes. If we make a material change, we will update the effective date at the top of this page.

Questions about these Terms can be sent to Md. Mahtab Hossain Siddiqui at mahtab@mbncon.com, or by phone or WhatsApp on 07454586658.